1. This reservation is not transferable.
   
   
2. Akasa reserves the right to send guests away from the Hotel due to their conduct and behaviour or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by Hotel employees, express themselves in a discriminating manner, harass or endanger other guests.
   
   
3. Guests will not be permitted to compromise the health, safety and security aspects of the property at any point of time.
   
   
4. Guests are bound to produce an original proof of identity at the time arrival in the property.
   
   
5. Special terms of offer will be applicable for the respective bookings and in case of conflict, the terms of such special offers will prevail.
   
   
6. In case of conflict in the actual bill provided to you after the receipt of services, the terms of the bill will prevail.
   
   
7. Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Akasa and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.
   
   
8. All the assets and valuables of the Akasa should be duly maintained adequately and should not be damaged or destroyed. Akasa has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of Akasa (both movable and immovable) have been done or caused by the Guest.
   
   
9. If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, it is not Akasa’s responsibility to advise property management prior to arrival.
   
   
10. Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also. Akasa takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.
    
    
11. Valet parking is always at the Guest’s risk and advise from the Security Team needs to be strictly adhered with by the Guest at the time of checking in. Akasa will not be accountable for loss of any valuables from such parked vehicles.
    
    
12. We do our best to ensure reservation arrangements are satisfactory, however, the property does not accept any liability for any loss financial or otherwise, travel delay, injury, damage, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control. These include, but not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government or of any other authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action.